“Our Filling Line Can’t Fit This Can Neck!” – A US Client’s Emergency Call
Last March, Mike, the procurement manager at a Texas-based pet supply firm, called in a panic: “We ordered 100,000 aerosol cans for flea spray, but the sample neck diameter is 2mm off—our filling machines can’t use them, and we need to ship to Walmart and Chewy by week 8!”
This is the kind of challenge we solve daily for US business clients. For American companies working with overseas suppliers, “customization” isn’t just about logos or sizes—it’s about fitting seamlessly into their domestic production lines and meeting strict US regulatory standards. Here’s how we turned Mike’s crisis into a smooth partnership.
1、The 3 Key Pain Points We Addressed (And How)
US business clients rarely just “need cans”—they need solutions to hidden supply chain risks, from regulatory gaps to port delays. For Mike’s project, we focused on 3 critical issues:
| Client’s Key Pain Point for Business Cooperation | Our Solution (With Specific Actions) | Result |
|---|---|---|
| Can neck mismatched with Krones filling machines | Sent our engineer to their Texas factory (via Zoom) to measure equipment specs; adjusted mold to 28.5mm neck (from 30.5mm) | New samples fit perfectly on first test |
| Need US EPA & CPSIA certifications | Prepared English-only docs (per US customs requirements), including tinplate heavy metal test reports and EPA registration number; coordinated with their Chicago-based customs broker | Certifications approved in 2 days (vs industry 5 days) |
| 8-week delivery to Texas warehouse | Used our bonded warehouse (pre-stocked raw materials) to cut production time; partnered with Maersk for direct shipment to Long Beach Port | Goods arrived 3 days early, in time for Walmart’s replenishment window |
2、What US Business Clients Actually Ask (Real Q&A)
We’ve worked with 100+ US business clients this year—here are the questions they really care about (not just formal ones):
Q1: Will the cans comply with California’s Prop 65 requirements?
A: Absolutely. All our tinplate materials meet Prop 65 limits for lead and phthalates. For Mike’s order, we provided a Prop 65 compliance letter upfront—critical since their flea spray is sold in California, where non-compliant products face fines.
Q2: How do we trust quality for bulk orders (100,000+ cans) without on-site checks?
A: We share real-time production footage via Microsoft Teams—you can watch pressure tests (2.6MPa, per US aerosol safety standards) and printing runs live. For Mike’s 100k order, we sent 50 random samples to their third-party lab in Ohio mid-production; all passed leak and durability tests. Post-delivery, we include a batch-specific quality report for their retail audits.
Q3: What if our shipment gets held at Long Beach Port (a common issue lately)?
A: We assign a dedicated US-focused compliance coordinator to every order. Last quarter, a New York cosmetics client’s cans were held due to missing HS code (73101000) details. Our coordinator worked with their broker until 9 PM ET to submit supplement docs, and the shipment cleared in 10 hours. We cover any extra port storage fees caused by our document errors.
3、A Day in the Life of a US-Bound Order
Mike’s 100k-can project wasn’t just “production + shipping”—it was tailored to US supply chain rhythms, from retail deadlines to port logistics:
“When they offered to check our machines first, I knew we’d avoided a disaster,” Mike said later. “Most suppliers just send what we order—they actually prevented a mistake that could’ve cost us our Walmart contract.”
4、2025 Customization Trend for US Clients: It’s All About “US-Centric Fit”
This year, 82% of our US clients ask for “equipment compatibility checks” (up from 50% in 2024)—and 67% specifically mention matching machines from US brands like Krones or Sidel. Why? Because for US businesses, a can that doesn’t fit their existing lines wastes time and risks missing retail deadlines.
We’ve also added a “US Sustainability Dashboard” for clients: you can track exactly how much recycled tinplate is used (critical for Walmart’s ESG requirements) and get a carbon footprint report for your shipment—helping you meet both retail and state-level eco goals.
Conclusion (For US Business Partners)
Tinplate aerosol customization for US clients isn’t about “pretty cans”—it’s about making your domestic supply chain work.we build solutions around your US-focused workflow.
